Privacy Policy

Privacy Policy

This Privacy Policy explains how Pharmly & Friendz Pharmacy (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, purchase products, or use our services.

1. Information We Collect

We may collect the following information from you:

Personal Identification: Name, phone number, email, home address.

Health Information: Prescription details, medical notes (where applicable).

Transaction Information: Payment details, purchase history.

Technical Data: IP address, browser type, cookies.

2. How We Use Your Information

We use the collected information to:

Process and deliver your orders.

Verify prescriptions where applicable.

Provide customer support and health consultations.

Improve our services and product offerings.

Send updates, promotions, or health-related content (if you opt-in).

Comply with Nigerian regulatory and legal obligations.

3. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties.

Information may be shared with trusted service providers (e.g., delivery companies, payment processors).

Data may be disclosed to regulatory bodies (e.g., NAFDAC) or law enforcement when required by law.

4. Data Protection & Security

  • We comply with the Nigeria Data Protection Regulation (NDPR).
  • Your data is stored securely with encryption and access controls.
  • Staff handling personal information are trained in confidentiality and data protection.

5. Data Retention

  • We retain personal and health records only as long as necessary for business, legal, or regulatory requirements.
  • You may request deletion of your personal data by contacting us.

6. Your Rights (Under NDPR)

As a customer, you have the right to:

  • Access the data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (where legally permissible).
  • Withdraw consent for marketing communications.

7. Cookies Policy

Our website uses cookies to improve browsing experience, track site usage, and personalize services. You may disable cookies in your browser, but this may limit certain website functions.

8. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors without parental/guardian consent.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Information

For privacy concerns or data-related requests, please contact:Pharmly & Friendz Pharmacy
Email: pharmlyandfriendz@gmail.com
Phone: 07037117615
Address: 2b Orji Murray Street, Salem Lekki, Lagos.