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1. Do I need a prescription to buy medicines?

Yes. Prescription medicines require a valid prescription from a licensed medical practitioner. Over-the-counter products such as supplements, skincare, and cosmetics can be purchased without a prescription.

3. How do I place an order?

You can order directly through our website by selecting your items, adding them to your cart, and completing checkout using our secure payment system.

5. Can I return a product?

Non-returnable: Prescription medicines, opened skincare products, intimate items, and consumables (for safety reasons). Returnable: Electronics, accessories, and non-consumable items may be returned within 7 days if defective or not as described

7. Can I consult a pharmacist online?

Yes. Our licensed pharmacists are available for consultations via phone, email, or live chat for guidance on prescriptions, skincare, and supplements.

2. Do you deliver outside Lagos?

Yes, we deliver nationwide across Nigeria. Delivery timelines are 24 hours within Lagos and 2–5 working days for other states.

4. What payment methods are accepted?

We accept debit/credit cards, bank transfers, and secure online payment platforms approved in Nigeria.

6. Are your products genuine?

Yes. All products are sourced from verified suppliers and manufacturers registered with NAFDAC or other relevant regulatory authorities.

8. Do you sell beauty and lifestyle products?

Yes. Alongside medicines, we stock skincare, cosmetics, wellness products, and accessories to promote holistic health and beauty.

9. Is my personal data safe with you?

Absolutely. We comply with the Nigeria Data Protection Regulation (NDPR). Your data is stored securely and never shared without consent.

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